If you know about the Food Management Service Industry, then you will be familiar with the phrase - "short is short - pay in". It never ceases to amaze me when this is the case in our business and the phrase is used that I seem to always experience the murderous look in the eyes of staff as though I am asking them to sky dive out a plane without a parachute - really what could I be thinking???!!!
The facial expressions and gestures by our staff when asked to cough up (not the lungs, just the cash) are priceless, the techniques used are manipulative body language and intended to be intimidating to say the least - scratching of head, looking at the ceiling (for divine intervention, perhaps?), rolling & stretching of the eyes, pursing, snarling (Vampire Fangs appear from nowhere ..... oh, how I quiver - lol!)) biting & O'ing of the lips, tapping of the foot, folding of the arms ....... quite comical, I bet a Drama Student would be enthralled. Does it have the desired effect of manipulating, intimidating and softening THE MONSTER ...... THE MONSTER shakes her head from left to right in a horizontal movement vigorously, lol, meaning NO!
Our staff are aware that should they work with money and are short when cashed up then they will pay in, this is not new in our business or in our industry, so why do I still get all the excuses under the sun as to why they are short and to top it all once they have paid in I get those invisible, pointed and sharp daggers in my back ............ by now I should have succumbed in a painful, brutal manner - lol.
Hmmmm, and then to top it all I get the silent treatment as though I am the perpetrator, I am the one responsible for their cash shortage. Does it bother me in the least, hell no. Rules are there to be adhered to and that's exactly what is being enforced.
So, staff don't bother me with your droopy lips, murderous looks & bad attitude - you will always lose if you don't play the game.
All is fair in Business & War ............
The facial expressions and gestures by our staff when asked to cough up (not the lungs, just the cash) are priceless, the techniques used are manipulative body language and intended to be intimidating to say the least - scratching of head, looking at the ceiling (for divine intervention, perhaps?), rolling & stretching of the eyes, pursing, snarling (Vampire Fangs appear from nowhere ..... oh, how I quiver - lol!)) biting & O'ing of the lips, tapping of the foot, folding of the arms ....... quite comical, I bet a Drama Student would be enthralled. Does it have the desired effect of manipulating, intimidating and softening THE MONSTER ...... THE MONSTER shakes her head from left to right in a horizontal movement vigorously, lol, meaning NO!
Our staff are aware that should they work with money and are short when cashed up then they will pay in, this is not new in our business or in our industry, so why do I still get all the excuses under the sun as to why they are short and to top it all once they have paid in I get those invisible, pointed and sharp daggers in my back ............ by now I should have succumbed in a painful, brutal manner - lol.
Hmmmm, and then to top it all I get the silent treatment as though I am the perpetrator, I am the one responsible for their cash shortage. Does it bother me in the least, hell no. Rules are there to be adhered to and that's exactly what is being enforced.
So, staff don't bother me with your droopy lips, murderous looks & bad attitude - you will always lose if you don't play the game.
All is fair in Business & War ............
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